Patient support program
The patient's digital platform
Support programs ensure that the patient can confidently follow their prescribed treatment in daily life. The digital platform allows patients to receive additional training, reminders and follow-up in a simple automated way between regular visits to the healthcare provider.
Patient support
Since 2007, Adxto has developed and implemented over 50 patient support programs to support patients in the Nordics and Asia to improve patient adherence to treatment. To achieve adherence, it is important that patient support programs are designed as a combination of education, motivation and support. Our nurses currently work with patient support using a proprietary, digital patient support platform where each program is unique in terms of choice of activities, method (digital and/or personal follow-up by nurse) and duration. Our platform is developed to be able to tailor a suitable program for our customers' products and patients.
Patient support platform
The Patient Support Platform is a digital cloud-based platform that securely and efficiently manages various patient support programs. The platform is built to be vendor independent and can be customized according to the graphic and technical profile that you as a customer have. We offer tailor-made patient support programs with both breadth and excellence to help your patients achieve their specific treatment goals.
The support programs are free of charge for the patient. The aim is to ensure that treatment is properly continued over time so that patients receive the care they need. The platform enables valuable interaction and information with and about the patients, as well as how the medicine works.
The purpose of patient support
Studies show that only 30-50% comply with prescribed treatment. Often this is due to a conscious or unconscious act. A conscious act can be, for example, denial of the disease or low trust in the treatment. Unconsciously, it can be ignorance, misunderstanding, forgetfulness or decreased motivation over time. The aim of patient support is to help patients achieve their treatment goals through education, support and motivation over time.